Frequently Asked Questions

We offer datacenter and residential proxies. Datacenter proxies are optimized for speed, stability, and scale. Residential proxies provide real residential IP access for use cases that require higher anonymity and more natural-looking traffic.

Datacenter proxies are faster and better suited for high-volume workflows. Residential proxies use real residential IPs, making them a better fit for use cases that require higher anonymity, more natural-looking traffic, or better compatibility with stricter target sites.

Choose datacenter proxies for speed, scale, and unlimited bandwidth. Choose residential proxies if your target sites require real residential IPs, higher anonymity, or more specific location coverage.

Yes. Our proxies are commonly used for scraping, crawling, browser automation, SEO monitoring, and data collection workflows.

Yes. You can run a live proxy test against your target URL to check speed, compatibility, response codes, and success rates before purchasing.

Our network is built for high-throughput, low-latency proxy use. Actual performance may vary depending on your target site, proxy type, location, and request setup.

We offer proxies across major regions, including the United States, Canada, Europe, and Asia. For the latest list, visit the Proxies by Locations page.

Yes. If you need a specific country, city, or region, contact our support team and we'll check availability or recommend the closest option.

Datacenter proxies include unlimited bandwidth. Residential proxies are usage-based at $1 per GB.

Residential proxy bandwidth is billed based on usage at $1 per GB.

Proxies are activated instantly after purchase. Once payment is processed, you'll be redirected to your dashboard where you can access them right away.

We offer a 7-day money-back guarantee. If the proxies don't meet your needs, contact support within 7 days for a refund.

Yes. You can upgrade or adjust your proxy package as your needs change.

Yes. We offer custom packages for specific volume, location, bandwidth, or use-case requirements.

We support username/password authentication and IP whitelisting. You can configure your preferred method in your client dashboard after purchase.

Yes. You can use username/password authentication if IP whitelisting is not ideal for your setup, such as when you have a dynamic IP address.

You can configure proxies using the proxy host, port, and authentication method in your HTTP client, scraper, browser automation tool, or proxy manager.

We provide setup guides and tutorials for common tools, scripts, and applications at our documentation.

We don't enforce a fixed simultaneous connection limit. However, very high thread counts may affect performance depending on your proxy type, target site, and request setup. We recommend testing different concurrency levels to find the best balance of speed, stability, and success rate.

We offer live chat support from 7 AM–5 PM Pacific Time and ticket support 24/7.

You can contact support through live chat during business hours or submit a ticket anytime. Please include your target URL, proxy type, error message, and test results so we can troubleshoot faster.