Knowledgebase

Can I use your proxies for mailing?
You can use our proxies for webmailing and there's no specific mailing limits. However,...

Can't find your purpose on availability checker tool?
Request for a custom quote at http://instantproxies.com/custom-order/.

Do you have money back guarantee?
Yes, we give 7 days money back guarantee.

Do you provide test proxies?
You can test the proxies for your purpose before purchasing them through the Availability...

Forgot your log in details to the admin control panel?
You can find in at your client area,  https://instantproxies.com/billing/clientarea.php....

Forgot your log in details to the client area?
Ask assistance from support by submitting a ticket at,...

How do I request for cancellation?
For cancellation request, please submit a ticket to support, indicate your account...

How often do you refresh proxies?
You can request for new proxies once a month, when renewal is paid. No automatic request. Please...

Is it possible to get a username and password, instead of IP authorization? I have a dynamic ip and this may not work for me.
These proxies works only through ip authentication.  Username/password option is not available....

My account was suspended, but I paid my invoice.
Your account could be suspended because your payment was late. Please contact support for...

What are your available locations? Can I choose specific location?
We have number of locations both in US and Europe. Should you need a specific location, please...

What information is your browser sharing with websites?
Load a proxy on a browser. Then, use our Browser Privacy Test tool to see the full list...

What is your connection limit?
There is no specific restrictions on how many simultaneous connection you can use. Though in...

What is your upgrade policy?
For upgrade, a prorated refund will be issued for the unused days on the existing product. You...

What payments do you accept?
We accept 2checkout, Paypal and Bitcoin.

When will I get my proxies?
Upon completed payment, you will receive an email with your account details within...

Where can I check and view my proxies?
You can view your proxies at the admin control panel, ...

Where can i check the network status?
You can view our network status at http://instantproxies.com/network-status/.

Where can I view my billing and account information?
You can view your account and billing information at the client area,...

Why choose Instant Proxies?
We offer private and quality HTTP/HTTPs proxies at competitive price along with a dynamic...